Stord TMS

Product Design · Competitor Research

Improved operational insights and user engagement by implementing new tracking functionalities in the Transportation Management System

Summary


Competitor Research

Market Research

Customer Personas

Wireframing
Low-fidelity

Mid-fidelity

High-fidelity

Project Context


• Sept-Dec 2023

• Team: 4 people

Tools Used


• Figma

• Goodnotes

Stord

Stord is a Third Party Logistics Firm (3PL) that orchestrate end-to-end fulfillment for both D2C and B2B customers.​ They operate a cloud-based platform that connects shippers with a network of warehouses and carriers, offering a scalable and flexible logistics infrastructure.​ Stord’s Order Management System (OMS) that is used to receive orders, automate order updates and determine the optimal facility to fulfill the order​. Stord also hosts clients inventory and handles fulfillment at their facilities. Warehouse operation is enabled by their Warehouse Management System (WMS) to pick, pack, and ship the orders​

Interplay Between TMS, OMS, WMS

Market Research & Competitor Analysis

Total Addressable Market

Customer Personas

User Flow and Wireframing

Low-fidelity

Mid-fidelity

High-fidelity

*Some content is omitted

© 2024 Yeonwook (Eric) Kim
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